Refund policy

Our 30-Day Guarantee

We want you to love your gaming setup. If you are not entirely satisfied with your purchase, you can return your item(s) within 30 days of delivery for a full refund or replacement.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. 

Damaged or Lost Items:

If your product arrives damaged, or if it gets lost during transit, we take full responsibility. Please contact our support team immediately with a photo or video of the damage, and we will issue a full refund or ship a brand-new replacement at absolutely no extra cost to you.

How to start a return:

Please contact us at [shop.orbitlab@gmail.com]. We handle all returns locally. Do not ship your items back to the manufacturer.